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In these Conditions, Organised Time is referred as ‘we or us’ and the Client is referred to as ‘you’. ‘Supplier’ means a third party, which we have engaged on your behalf to carry out certain work for you.
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The Client and Mission Form (‘the Form’) completed and sent by you to us constitutes an order from you and a contract between us is completed when we confirm our acceptance of your order or when we commence the Scope of Work, whichever is earlier.
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Unless otherwise is agreed, you shall make the Client’s Provision as stated in the Form at free costs to us. Such supplies shall be made promptly.
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Where (1) changes in the Form are made by you and accepted by us, or (2) delays by you cause the Work to be extended beyond the time specified, we shall be entitled to a reasonable price adjustment.
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You shall ensure that our staff and the Supplier shall have free access to the premises where the Work shall be carried out and that the premises are safe. If you fail to do this, the contract will be treated as cancellation without notice as in paragraph 9 below.
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Should we arrange a Supplier on your behalf, the Supplier is not our sub-contractor. The situation is as if you have engaged the Supplier yourself so the contractual relationship is between you and the Supplier. You and the Supplier shall deal with any disputes in such a contract. We shall not be liable in whatsoever manner for any loss or damage caused by the Supplier nor for any unsatisfactory performance. This includes any item or document obtained on your behalf is subsequently found not to be genuine (e.g. concert ticket). Whilst every care will be taken when obtaining and presenting to you quotations, products, services and other information, we are only passing on existing information and do not make any representations as to their accuracy, completeness or validity.
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We use our best endeavours to complete the specified work. If attempts have been made but we are unable to complete any part of the work or you have requested us to stop, charges will be made for time spent and expenses incurred.
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We shall be under no liability whatever to the Client for any consequential or indirect loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by us of the contract.
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Should you wish to cancel any prearranged order, you must notify us as soon as possible and in no case less than 30 hours before we shall start the Work. Cancellation made less than 30 hours shall attract a £5 charge. Cancellation without notice shall attract a charge of 65% of the expected price receivable by us. If a task is partly performed, charges will be made for time spent and expenses incurred.
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Payments by you shall be due as stated in the Form which shall normally be made in full by cash, card to cash, cheque or bank transfer on the completion of the Work unless otherwise agreed in writing. All relevant receipts will be provided along with our receipts to you. Advanced payment/deposit may be required in some cases.
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If any part of the contract is held to be a violation of any applicable law, statute or regulation, it shall be deemed to be deleted from the contract and shall be of no force and effect and the contract shall remain in full force and effect as if that part had not originally been contained in the contract.
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Your contact details and information on the Work carried out will be held on computer and in paper files. No information about you or the requests for work will be passed to third parties without your agreement in accordance with the Data Protection Act 1998.
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We endeavour to provide high quality service to you. If at any time you are unhappy with the service you have received, please ensure you notify us within 7 calendar days of you becoming aware of your complaint. Complaints against Suppliers should be addressed directly with them but we should also be made aware that a complaint has been made so that we may assess the suitability of the Supplier for future tasks. Should you have any complaints about the work we do we will endeavour to do all that is reasonable to rectify the situation.
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English law governs all contracts between the parties. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
